Delay in delivery was causing setback in case of business of his company. Two things were at the root of such problem.
At one point in time Franz thought that he had lost it. The other companies were more established than that of his and could quote rates even less than his rates.But Franz believed in the efficiency of his team and he knew that the quality delivered by the team is excellent.
The user friendly web portal allowed him to place the order of toners like the Konica and Toshiba toner in a jiffy Copier Parts.